GDPR Compliance Policy
Introduction
At SoHo '25, we are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard personal data from individuals located in the European Economic Area (EEA).
Who We Are
SOHO25 SRL
Registered Address: MOZART 8, BUCHAREST, Romania
Company Registration Number: J2025026251009
VAT Number: RO51615035
Email: info@soho25.com
Phone: +40750221575
What Personal Data We Collect
We may collect the following categories of personal data:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (securely processed through third-party platforms)
- IP address and browser information
- Purchase history
- Website usage data (via cookies)
Legal Basis for Processing
We process your personal data under the following legal bases:
- Your consent
- Performance of a contract (e.g. processing your order)
- Compliance with legal obligations
- Our legitimate interests (e.g. customer support, marketing with consent, fraud prevention)
How We Use Your Personal Data
We use your data to:
- Process and fulfill your orders
- Provide customer service
- Improve our products, services, and website
- Send marketing communications (only with your consent)
- Comply with legal requirements
Your Rights Under GDPR
As an EEA resident, you have the following rights:
- Access – You can request a copy of your personal data.
- Rectification – You can correct inaccurate or incomplete data.
- Erasure – You can request that we delete your data ("right to be forgotten").
- Restriction – You can request we limit how we use your data.
- Objection – You can object to processing in certain cases (e.g. direct marketing).
- Data Portability – You can request a copy of your data in a structured, machine-readable format.
- Withdraw Consent – If we rely on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at info@soho25.com
Data Retention
We keep your personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations.
Sharing Your Data
We may share your data with trusted third-party services such as:
- Payment processors
- Shipping carriers
- Shopify and related service providers
These partners are GDPR-compliant and act only on our instructions.
International Transfers
If we transfer your data outside the EEA, we ensure appropriate safeguards are in place (e.g. standard contractual clauses or processing in countries deemed adequate by the EU).
Cookies
We use cookies to personalize your experience and analyze website usage. You can manage cookie preferences in your browser settings.
Changes to This Policy
We may update this GDPR Policy from time to time. Updates will be posted on this page with an updated effective date.
Contact
If you have questions or would like to exercise your rights, contact us at:
Email: info@soho25.com
Phone: +40750221575
Effective Date: 26.03.2025
